Last updated: 31 May 2025

This Privacy Policy describes how Odd Ritual (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from oddritualgolf.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include: Contact details including your name, address, phone number, and email Order information including billing/shipping address, payment confirmation, and contact details Account information including username, password, security questions Customer support information you choose to share with us Some features may require you to provide information. Not providing it may prevent access to certain features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. This may include: Device and browser information IP address Network data Interaction details with the Site

Information We Obtain from Third Parties

We may obtain information from third parties such as: Service providers (e.g. Shopify) Payment processors (e.g. billing details to complete purchases) Marketing or analytics tools (e.g. cookies, web beacons) This data is handled in accordance with this policy. Also see the section below on Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services To process payments, fulfil orders, communicate about transactions, manage your account, shipping, and returns. Marketing and Advertising To send marketing communications and show tailored adverts on our Site and others. Security and Fraud Prevention To detect and prevent fraud or unauthorised activity. Keep your login details secure and report any suspected breaches. Communicating with You and Service Improvement To provide customer support, improve services, and maintain business relationships.

Cookies

We use cookies to power and improve the Site and Services, remember preferences, and run analytics. Third-party services may also use cookies for advertising. To manage cookies, adjust your browser settings. Disabling cookies may affect Site functionality. For specific Shopify cookie usage, see: https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may share your information: With service providers (e.g. fulfilment, IT, analytics) With business/marketing partners When directed or consented by you Within our corporate group In connection with business transactions or legal obligations Categories of information disclosed: Category Categories of Recipients Identifiers Vendors, affiliates, partners Commercial & order info Vendors, partners Internet/Usage Data Analytics, IT services Geolocation Network and ad partners We do not disclose sensitive personal information without consent or use it to infer characteristics.

Third Party Websites and Links

We may link to third-party websites. These sites have their own privacy policies. We are not responsible for their content or handling of your data. Information shared on public forums or social platforms may be visible to others.

Children's Data

We do not knowingly collect personal data from children. If you believe a child has submitted data, please contact us to request deletion. We do not knowingly “share” or “sell” data of individuals under 16, as defined by applicable laws.

Security and Retention of Your Information

We use security measures but cannot guarantee absolute security. Do not send sensitive data through insecure channels. We retain your data as needed for account management, legal compliance, or dispute resolution.

Your Rights

Your rights may include: Access / Know: Request to see your personal information Delete: Request deletion of your data Correct: Request correction of inaccurate info Portability: Request a copy or transfer of data Restrict Processing Withdraw Consent Appeal decisions on denied requests Manage Communication Preferences You can exercise your rights through the Site or by contacting us (see below). We may request identity verification. You may appoint an authorised agent to act on your behalf. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns, contact us using the details below. You may also contact your local data authority if unsatisfied.

International Users

Your data may be stored or processed outside your country. If transferred outside Europe, we use lawful mechanisms like Standard Contractual Clauses or equivalent safeguards.

Contact

If you have any questions or would like to exercise your rights, contact us at:
Email: hello@oddritualgolf.com 
Address: 63 Mountain Silver Drive,
Welgevonden Estate,
Stellenbosch,
WC, 7600, ZA